Customer Comments

Check out what our customers are saying about us!

Book with confidence knowing that ...

  • We have been in business since 2003. 22+ years of satisfied customers!
  • Our employees also love working for HotelPlanner, read our employee reviews
  • We pride ourselves on great customer service and customer satisfaction.
"A terrific service, smartly presented and assuredly handled."

A welcome time saver and an invaluable resource!!!!

J.J Atlanta, GA
"The bid feature of the website is cool."

Instead of the buyer committing blindly to the seller, the seller has to accept the buyer's terms and provide a price. We love it.

J.K. Lansing, MI
"We appreciate what you do!"

We stumbled onto your site and used your expertise in March 2008 to find hotel rooms in Sarasota we still can't believe your service was FREE. Our rooms were first class for cheap, and you can be sure we will be using your service for a long time to come. Great job -unbelievable free service. Thanks guys

A.J. Atlanta, GA
"I found your website and service to be impeccable and completely enjoyable."

It made our planning so easy!

L.M. San Francisco, CA
"I was able to book a group very easily through your website."

The experience was great. I didn't have to call around and compare. The bids were there and it made it easy and efficient.

C.P. Lewiston, ID
"I never knew this site existed until a friend of mine recommended it, and I'm so grateful that she did because it made the whole process so much easier for me."

I will definitely be recommending this website to all my friends!

J.M. Milwaukee, WI
"Everything went excellent."

I'm really glad I decided to go with both your company and Sierra Suites for accommodations for my wedding. People are now wishing there were more Sierra Suites around. They were even kind enough to offer the discounted rate to those people that weren't sure they'd make to the wedding until after the cutoff date. I have already referred someone to your service for a wedding she's planning in Michigan.

R.S. Parsippany, NY
"I got 32 total responses!"

I can't calculate the time that saved me--it was so easy to choose the perfect hotel for our event. This is an awesome free service!

K.S. Washington, DC
"I truly love the service your company offers and will use it again for future group reservations."

I also have recommended it to several of my friends. Keep up the good work!!!

K.D. Natchitoches, LA
"I was very impressed with the service I received from both you and Pam."

Thank you for the GREAT service.

D.T. Council Bluffs, IA
"I really like the site."

Before I signed up, I had been wasting a lot of time making phone calls to various hotels, but when I signed up with your site, I got assistance right away! I was surprised at how much time I saved and wish I had trusted your site before my search. It is a great site, and is very, very helpful!

D.M. Seattle, WA
"We are all set and thank you for your assistance."

I found working with your site was very easy to set up and work very well for our guests. The plus of using your site was that it made it very easy for our guests to book at our choice hotel.

G.B. Danbury, CT
"This is one of the best services I have seen so far on the internet."

I was placed in charge of the hotel and park for our Family Reunion in September and in 2 weeks I was able to meet with several Sales Personnel at many different hotels. They were prompt responding directly from you Website. I will recommend this service to anyone planning a big event.

K.B. Milwaukee, WI
"I thank you for all your help with the arrangements."

I must admit, the offer I received from them through you was by far the cheapest and most convenient out of any others I was offered through other group services. I will not hesitate to recommend your services to anyone. Thank you.

J.F. Portland, OR
"Your group travel site was a great experience, it's so easy to use and I received so many offers from great hotels."

This makes finding a hotel so easy. Thanks Again!!!!

D.M. Buffalo, NY
"Thank you for your help, however - I would have never found such a great deal at this historical hotel without your website's help."

You can quote on that - your site is by far and above the most comprehensive and complete hotel planning guide for groups on the internet.

M.S. San Marcos, TX
"This was much easier than looking for a hotel on your on, surfing the internet."

Thanks for all you help!!!

M.H. Tampa, FL
"Thanks so much for your help."

Your website was a lifesaver as I had called that hotel the day before I logged on and was offered a block for almost twice the price!

R.D. Oak Brook, IL
"Thank you for your prompt replies :) Your site is great and it really saved me a lot of aggrevation booking rooms for my wedding guests."

I have recommended it to others that are looking to group rates.

K.B. Morris, NJ
"Your service is a wonderful find."

I will certainly use it again and recommend to others. What makes it even better are the people you actually work with at the property that make it so much more worthwhile. Your service saved me many hours of work and frustration.

M.H. Atlanta, GA
"So quick and easy."

For someone who is unfamiliar with a particular city, it is a great resource.

T.M. Cincinnati, OH
"Thanks to you I have several new hotel options."

Usually when I get a group request I do not have the time to call around and check vacancies and rates and such. Your app has saved me so much time!

K.D. Grand Rapids, MI
"I want to thank all who have helped me book my group."

You folks are truly wonderful and your website is the best group site I've ever worked with. Should our church decide to use you folks again I will always recommend and use your services!

L.P. Windsor, CT
"I think you company is the fastest and most efficient way for the consumer to get the best deal."

There are usually at least 15 hotels competing for the reservation so the consumer gets the best price.

J.D. Oklahoma City, OK
"By the way, I was very pleased with your site's service!"

It turned out that our group got a better room price reservation at a comparable hotel to the one we were considering. Since our small jazz band doesn't really have any budget to speak of, price was an important consideration and thanks to your service we were able to save money without sacrificing on the quality and amenities of the hotel. Thanks again! We'll be using you again, I'm sure, for future trips.

D.R. Auburn, WA
"Originally I thought planning reservations for a group would be challenging, however, your site made it much easier than I ever imagined!"

Thank you!

S.R. Hartford, CT
"Everything went very well."

The accommodations were great; the manager was very friendly and helpful, especially on short notice. I will certainly look to your service again when the need arises. Thank you.

D.L. Lebanon, PA
"Your company has been very useful in narrowing down hotel locations."

I like the fact that you give the contact persons information and I'm not having to search for phone numbers to contact them.

R.B. Raleigh, NC
"We booked 6 double rooms with the Holiday Inn New Orleans Westbank – for 6/12 through 6/15 14."

Thanks for your service – made finding a hotel much simpler than surfing the web!

S.S. New Orleans, LA
"I have been making hotel arrangements for many years in my career and never have I had an easier time than your system."

This is my first of many in the future.

D.P. Rockford, IL
"I found this site by surfing the web."

As I have to book rooms for other school functions. I will definately use you again as well as reccommend you to others. Thank you so much.

M.T. Florida Panhandle
"I found your site very easy to use, and useful, and your staff helpful but not at all pushy."

(I tried using another site that resulted in "sales" calls and won't use that site again. Conference planning is hectic/nutty enough without someone calling everyday to bug you! :-) Not only would I use you, but recommend you highly.

L.F. Berkeley, CA
"This is a great service, andvery easy to use."

It is so much easier than doing all the research myself! With a wedding to plan, this saves me so much time! Thank you very, very much! I will reccomend you to friends and family.

R.R. Greenville, SC
"I wish I knew about you guys sooner, I've enjoyed being able to come home and go to the computer and see lots of hotels asking me to stay with them."

(almost like that commercial, when the banks fight over getting your business) Will recommend to others and can't wait to use the service again myself.

P.C. Philadelphia, PA
"We had one of our best reunions, ever."

Your website is the best I have ever worked with for hotel finding and pricing. I will highly recommend it to everyone I can. Thanks again, so much.

J.M. Dallas, TX
"I would definately use your service again."

It saved me sooooo much time. It was greaat to fill in what where and when and getting the information back so quickly. Thank you for your great service.

S.B. Atlanta, GA
"It was so nice to just put up what I wanted and you contacted the hotel for me."

I had spent hours trying to find hotels for my wedding and this was so much easier. Thanks!

B.M. Anaheim Hills, CA
"I love this tool!"

There is NO way I would have had enough time to contact all of these hotels by phone! I will recomend this to all of my friends! This was the easiest year to book rooms for the convention! Thanks again!

M.K. Huntsville, AL
"Our trip to Pittsburgh, including the stay at the Days Inn, was excellent."

I'm very glad I found your web site and will both be using it in the future, and recommending to colleagues. The responsiveness of the site, and its ability to find us lodging even in the midst of the US Open, was wonderful. Independently, the best another teacher could do initially was secure a hotel about an hour away from downtown. She was also very pleased with our final accommodations.

S.K. Western New York
"Great deal, THANKS so much!"

As we travel throughout this summer we will be contacting you for future reservations. Your service is AWESOME!!!

S.P. Greensboro, NC